Terms & Conditions

1. About these terms

A2Z QR Card ("A2Z", "we", "us") is a digital identity and business platform operated by [Company legal name], with its registered office at [Registered office address]. These Terms & Conditions, together with the Privacy Policy, Acceptable Use Policy, Refund Policy and Cancellation Policy, form the agreement between you and us.

If you use A2Z on behalf of a business, you confirm that you are authorised to accept these terms for that business, and "you" includes the business.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to create an account. If you are under that age, a parent or legal guardian must create and manage the account and accepts these terms on your behalf.

You must give accurate information when you register and keep it up to date.

3. Your account

• You are responsible for keeping your password and one-time codes secret, and for everything done through your account.
• Tell us straight away at support@a2zqrcard.com if you think someone else has used your account.
• One person may hold one personal account. That account can own or join more than one business profile.

4. The service

A2Z lets you create a public profile reached by a permanent link and QR code, and a private dashboard with tools that depend on your plan, such as a document vault, catalogue, leads, invoices, team members and branches.

We may add, change or remove features. If we remove a paid feature you rely on, we will tell you in advance and, where appropriate, offer a pro-rated credit or refund.

5. Your content

You keep ownership of everything you add to A2Z, including text, images, documents, product details and payment information ("your content").

You give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, display and transmit your content only as needed to run the service, for example to show your public profile to people who scan your QR code.

You confirm that you have the right to publish your content and that it does not break the law or the Acceptable Use Policy. You decide which fields are public; we show only what you mark public.

6. Payments shown on your profile

Your profile can display UPI IDs, payment QR codes and bank details. Payments made using those details happen directly between the payer and you, in the payer's own app or bank. We do not process, hold or guarantee those payments and are not a party to any transaction between you and your customers.

7. Plans, fees and taxes

Some features need a paid plan. Prices are shown before tax; applicable taxes such as GST are added at checkout. Paid plans renew automatically for the same period unless you cancel before the renewal date, as set out in the Cancellation Policy.

We may change prices for future periods. We will tell you at least 30 days before a price change applies to your plan.

8. Acceptable use

You must follow the Acceptable Use Policy. We may remove content, pause a profile or suspend an account that breaks it, and we will tell you why unless the law or safety reasons prevent us.

9. Intellectual property

The A2Z name, logo, software, templates and website are owned by or licensed to us. These terms do not give you any right to use them except to use the service as intended.

10. Availability

We work to keep A2Z available and secure but cannot promise it will always be uninterrupted or error-free. We may carry out maintenance, which we will try to schedule at quiet times.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profit, business or data arising from your use of A2Z. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability that cannot be limited under Indian law.

12. Ending the agreement

You can close your account at any time from your dashboard or by writing to us. We may suspend or close an account that seriously or repeatedly breaks these terms. After closure, your data is handled as described in the Data Deletion policy.

13. Grievances

If you have a complaint, write to our Grievance Officer, [Grievance Officer name], at [grievance email] or at [Registered office address]. We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days.

14. Governing law

These terms are governed by the laws of India. Courts at [City] have exclusive jurisdiction, subject to any consumer rights you have to bring a claim where you live.

15. Changes to these terms

We may update these terms. If a change is significant, we will tell you by email or in the app at least 15 days before it takes effect. Continuing to use A2Z after that date means you accept the updated terms.